z2bet Terms and Conditions

To open an account and use our services at z2bet, you must meet the following requirements:

• You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
• You may open only one account in your own name. Creating multiple accounts is prohibited and may result in account termination.
• All information provided during registration must be truthful, accurate, and complete. Providing false information is grounds for account suspension or termination.
• It is your responsibility to keep your account password and login details confidential. Sharing your account with a third party or placing bets on someone else's behalf is prohibited.
• If identity verification (KYC) is required, z2bet may request the necessary documents. Withdrawals may be put on hold until verification is complete.

All financial transactions on z2bet are conducted in Bangladeshi Taka (BDT / ৳). Supported payment methods include: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major banks).

• Minimum Deposit: The minimum deposit amount is ৳500 for each method.
• Minimum Withdrawal: The minimum withdrawal amount is ৳1,000.
• Withdrawal Time: Once a request is processed, funds will arrive within 30 minutes to 3 hours.
• The deposit and withdrawal method must be the same for withdrawals.
• z2bet reserves the right to put withdrawals on hold if account verification has not been completed.
• If fraud, chargebacks, or suspicious activity are detected, funds may be seized.

z2bet offers various bonuses and promotions from time to time. Please read the following terms carefully before claiming any bonus:

• Welcome Bonus: 100% bonus on your first deposit, up to ৳20,000. For example, depositing ৳1,000 gives you a ৳1,000 bonus — making your total balance ৳2,000.
• Wagering Requirement: The bonus amount must be wagered 10 times. For example, for a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing. Wagering is calculated on the bonus amount only.
• The same bonus cannot be claimed more than once on a single account.
• Bonus balance cannot be transferred to another account.
• z2bet reserves the right to modify, suspend, or cancel any promotion at any time.
• In cases of bonus abuse (such as multiple accounts or arbitrage betting), the bonus will be voided.

Sports betting, live casino, slots, and other games are available on z2bet. The following rules apply to all games:

• Once confirmed, a bet cannot be changed or cancelled, unless z2bet decides otherwise under special circumstances.
• z2bet reserves the right to void odds or results that were displayed incorrectly due to a technical error.
• If an event is cancelled in sports betting, the stake for that bet will be refunded.
• Following fair play principles is mandatory. The use of any automation, bots, scripts, or fraudulent software is prohibited.
• If suspicious betting patterns are detected, z2bet may launch an investigation and temporarily or permanently suspend the account.
• The terms and conditions of game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe) also apply.

z2bet's VIP program has four tiers, offering special benefits for regular players:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

You can advance to higher tiers through regular and active participation. VIP members receive priority support, exclusive offers, and personalised rewards. z2bet reserves the right to change VIP terms at any time.

z2bet firmly believes in responsible gambling. We want every player to have a safe and enjoyable experience.

• You can set deposit limits, betting limits, or a temporary break (self-exclusion) on your account.
• If gambling is having a negative effect on your daily life, family, or finances, please seek help immediately.
• Keep your login details secure to prevent access by minors.
• For detailed responsible gaming guidelines, visit our Responsible Gaming page.

z2bet reserves the right to temporarily or permanently close an account in the following circumstances:

• Violation of any part of these terms and conditions.
• Providing false or misleading information.
• Evidence of multiple accounts or bonus fraud.
• Suspicion of money laundering or illegal activity.
• A request by the account holder to close their own account.

You can also contact our support team at any time to close your account. Any eligible balance should be withdrawn before the account is closed.

All content published on the z2bet website — logos, designs, text, graphics, software, and code — is the intellectual property of z2bet or the relevant third parties. You may not copy, distribute, publish, or use any part of this content for commercial purposes without permission. You are permitted to view and print website content for personal, non-commercial use.

z2bet's Privacy Policy applies to the collection, use, and protection of your personal information. The key points are:

• Your information is protected using SSL encryption technology.
• Your data is not sold to third parties without your consent.
• Information may be disclosed when required for fraud prevention or legal obligations.
• To view, correct, or delete your own information, please contact support.

z2bet is not liable for:

• Interruptions to games or bets caused by loss of internet connection or technical issues.
• Losses resulting from unauthorised access to your account if you have not kept your login details secure.
• Delays or errors caused by third-party services (payment gateways, game providers).
• Any personal, financial, or psychological harm resulting from gambling.

Maximum liability in any case will be limited to the amount of the relevant transaction.

If you have a dispute or complaint, please follow these steps:

• First, contact our support team via 24/7 live chat or email.
• Provide detailed information and evidence (screenshots, transaction IDs) to help reach a quick resolution.
• The support team will review your complaint and communicate a decision with full impartiality.
• If you are not satisfied with the support team's decision, you may submit a request for further review.

z2bet reserves the right to modify, add to, or remove any part of these terms and conditions at any time. The version published on the website after any changes will be considered the effective version. For significant changes, you may be notified by email or through a notice on the site. If you continue to use the platform after any changes, the new terms will be considered accepted.

For any questions or comments about these terms, please contact our support team. We are always ready to assist you.